Brandon Situ

Aspiring IT Professional | Computer Systems Technician Student

― My background

I am a dedicated Computer Systems Technician student at George Brown College (Dean's List 2024) with a strong foundation in mathematics and education. My professional background in property management has honed my ability to explain complex concepts to diverse audiences and troubleshoot time-sensitive issues under pressure, mirroring Tier 1 support workflows.

Currently, my transition into the IT sector is driven by this problem-solving mindset. Through hands-on academic projects and labs, my practical experience includes deploying Windows Server 2016 environments, configuring DNS/DHCP services, and scripting with SQL and Python. Driven by a passion for ensuring system availability and high-quality technical support, I am seeking to leverage my technical skills in database administration or desktop support to contribute to reliable IT infrastructure.

― Skills

Communication
Critical thinking
Risk management
Cost management

― Work experience

Amazon Vine Voice

Amazon / Aug 2016 - Present

Conducted hands-on testing of over $100,000 in electronics; authored detailed technical reports on hardware defects and firmware issues.

― Education

George Brown College

Computer Systems Technician Diploma / Expected 2026

University of Toronto

16.5 credits completed towards B.Sc. / 2021

― Certifications

CompTIA A+

CompTIA / Expected 2026

Property Manager

Private Residential Property Management / Sept 2023 - Present

Managed service requests using organized logging systems mirroring IT ticket creation, prioritization, and closure workflows.

CCNA

Cisco / Expected 2026

Full Resume Link

Work Samples

HTML

Designed and developed a multi-page website for a fictional community event from scratch using raw HTML5 and CSS3.
Implemented responsive design principles to ensure seamless rendering across desktop, tablet, and mobile devices.
Created custom CSS stylesheets to control layout, typography, and color schemes, demonstrating an understanding of visual design and user experience.

Network Configuration & Troubleshooting

Configured essential network services including DNS and DHCP within a virtualized test environment.
Resolved connectivity issues through stepwise troubleshooting to validate network performance.
Ensured seamless communication across devices in a simulated LAN environment.